Decision details

Approval to proceed with procurement of software to provide a Live Web Chat Service

Reference: D41772

Decision Maker: Assistant Chief Executive (Citizens and Communities)

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

This Delegated Decision Notification, seeks the Chief Officer, Customer Access approval for the commencement of a procurement exercise to procure software for a Live Web Chat service for a period of three years and the option to extend by two further periods of twenty four months.

Contact: Adam Quesne, Head of Digital Access 0113 3760032 Email: adam.quesne@leeds.gov.uk.

Publication date: 07/11/2014

Accompanying Documents: