• Decision details

    • Decision details

    Enter into a contract for the provision of inbound / outbound telephony.

    Reference: D41837

    Decision Maker: Assistant Chief Executive (Citizens and Communities)

    Is Key decision?: Yes

    Is subject to call in?: Yes

    Purpose:

    Approval to award a contract to Kcom Ltd for the provision of inbound / outbound telephony.

    Decision:

    The Assistant Chief Executive (Citizens and Communities) is recommended to approve the award of contract to Kcom Group Plc for the provision of inbound/outbound telephony for a period of 12 months with an option to extend by 2 further periods of 12 months. (1+1+1)

    Reason Key: Expenditure > £250,000;

    Wards Affected: (All Wards);

    Other reasons / organisations consulted

    None.

    Contact: Barry Ibbetson, Head of Corporate Contact Centre 0113 3760002 Email: barry.ibbetson@leeds.gov.uk.

    Publication date: 26/11/2014

    Date of decision: 04/12/2014

    Effective from: 12/12/2014

    Accompanying Documents: