Decision details
Enter into a contract for the provision of inbound / outbound telephony.
Reference: D41837
Decision Maker: Assistant Chief Executive (Citizens and Communities)
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
Approval to award a contract to Kcom Ltd for the provision of inbound / outbound telephony.
Decision:
The Assistant Chief Executive (Citizens and Communities) is recommended to approve the award of contract to Kcom Group Plc for the provision of inbound/outbound telephony for a period of 12 months with an option to extend by 2 further periods of 12 months. (1+1+1)
Reason Key: Expenditure > £250,000;
Wards Affected: (All Wards);
Other reasons / organisations consulted
None.
Contact: Barry Ibbetson, Head of Corporate Contact Centre 0113 3760002 Email: barry.ibbetson@leeds.gov.uk.
Publication date: 26/11/2014
Date of decision: 04/12/2014
Effective from: 12/12/2014
Accompanying Documents: