Agenda item

To consider a report of the ENE Locality Manager, Environment and Neighbourhoods on consultation measures in relation to the 2013/14 Service Level Agreement which will be presented for approval at the June meeting cycle.

The Director of Environment and Neighbourhoods submitted a report on consultation measures in relation to the 2013/14 Service Level Agreement which would be presented for approval at the July meeting cycle following further discussions at local ward Member and Environmental Sub Group meetings.

The purpose of the report was to:-

-  agree the main service principles for 2013/14 as set out in section 20

-  identify the continuing existing priorities and any new service issues it would like to see a focus on, within existing levels of resource;

-  identify issues that it would like to see enhanced services delivered through the buying in additional local resources;

-  agree the development of the new SLA for 2013/14 to be brought to the July meeting for approval based on refreshed Elected Member and Area Committee local priorities; 

-  note the intention for the new SLA to be complemented by improved locality focused performance reports from the Waste Management Service, with a particular focus on supporting local improvements to recycling rates and reduction in land-fill

-  note the work ongoing with other complementary services such as Environmental Health and Highways to use the SLA mechanism to improve local influence and accountability on issues affecting the environmental condition and cleanliness of neighbourhoods

Appended to the report was a copy of the Area Committee Function

Schedules (Appendix A refers) for the information/comment of the meeting.

John Woolmer, East North East Locality Manager, Environment

and Neighbourhoods presented the report and responded to Members’

questions and comments.

In summary, specific reference was made to the following issues:-

·  To congratulate the staff in the Environmental Services team for delivering a first class service within the North East Outer ward since the introduction of the Service Level Agreement two years ago

(The East North East Locality Manager responded and thanked Members for their kind comments. He agreed to convey these comments to staff)

·  To consider organising a special ‘thank you’ event for staff in the Environmental Services team

(The East North East Locality Manager responded and welcomed this suggestion. He agreed to liaise with the East North East Area Leader)

·  Clarification of abandoned and nuisance vehicles and the enforcement measures in place within Environmental Services

(The East North East Locality Manager responded and agreed to provide Members with a list of the enforcement powers that were in operation for their information/retention)

·  Clarification if any extra measures would be undertaken within the Moor Allerton area (including Lingfields and Fir Trees)

(The East North East Locality Manager responded and confirmed that this would be addressed within the Moor Allerton Priority Neighbourhood)

RESOLVED-

a)  That the contents of the report be noted and welcomed.

b)  That approval be given to the main service principles for 2013/14 as set out in section 20 of the report.

c)  That this Committee supports the continuing existing priorities and any new service issues it would like to see a focus on, within existing levels of resource.

d)  That this Committee supports the enhanced services delivered through the buying in additional local resources.

e)  That approval be given to the development of the new SLA for 2013/14 to be brought to the July meeting for approval based on refreshed Elected Member and Area Committee local priorities. 

f)  That this Area Committee notes the intention for the new SLA to be complemented by improved locality focused performance reports from the Waste Management Service, with a particular focus on supporting local improvements to recycling rates and reduction in land-fill.

g)  That this Committee notes the work ongoing with other complementary services such as Environmental Health and Highways to use the SLA mechanism to improve local influence and accountability on issues affecting the environmental condition and cleanliness of neighbourhoods.