Agenda item

To receive a report from the Head of Scrutiny and Member Development to introducing further details in relation to Waterloo Manor Independent Hospital.

The Head of Scrutiny and Member Development submitted a report which provided the Board with further details in relation to Waterloo Manor Independent Hospital.

The following information was appended to the report:

-  Waterloo Manor Hospital – Action Plan post CQC inspection on 11 February 2015

-  Copy of letter dated 14 January 2016 from Deputy Director of Nursing and Quality to Group Operations Director at Inmind Healthcare Group

-  Copy of report dated 14 January 2016 from Hospital Director at Waterloo Manor Hospital to Scrutiny Board (Adult Social Services, Public Health, NHS)

-  Inmind Healthcare Group – SMART action plan toolkit

-  Copy of report dated 18 January 2016 from Chief Executive of Healthwatch Leeds in relation to Waterloo Manor Independent Hospital.

The following were in attendance:

-  Ged McCann (Senior Supplier Manager) – Specialised Commissioning Group, NHS England (North)

-  Max Naismith (Head of Service (Specialist Services)) – Adult Social Services, Leeds City Council

-  Albert Chelliah (Group Operations Director) – Inmind Healthcare Group

-  David Ramage (Hospital Director (Waterloo Manor Independent Hospital)) – Inmind Healthcare Group

-  Allan Bailey (Head of Compliance) – Inmind Healthcare Group

-  Jane Williams (Senior Commissioning Manager (Mental Health)) – Leeds CCGs

-  Alison Kenyon (Associate Director) – Leeds and York Partnership NHS Foundation Trust.

The key areas of discussion were:

·  Some initial concerns about safeguarding and the extent to which this had been addressed by the provider, particularly in relation to training.  The Board was advised that an intensive monitoring and training programme was now in place.

·  Confirmation of specialist support and guidance in relation to safeguarding.  Also, the Board was advised that a designated lead for safeguarding had recently been appointed.

·  An update on organisational change and regular Board and Compliance meetings to address issues.

·  Confirmation of regular meetings and dialogue with staff.

·  More rigorous interviewing of staff, particularly in terms of emphasising the importance of key values.

·  Involvement of patients at meetings and as part of the interview process. 

·  Extensive work undertaken to develop the action plan, compliance and governance arrangements.

·  Significant concern that the CQC had not yet published a further inspection report, following its inspection of Waterloo Manor in August 2015.  The provider (Inmind Healthcare Group) was concerned that the latest available report did not reflect recent improvements that had been made.

·  A suggestion that the Board be provided with an opportunity to visit Waterloo Manor to review the services and care provided.

At the conclusion of the discussion, the Chair reminded the Board that the CQC had not been present for the previous discussion around Waterloo Manor in September 2015 and expressed significant dissatisfaction that the CQC had not been represented at the meeting, despite repeated requests to secure attendance.  The Board endorsed and supported the comments made. 

RESOLVED –

(a)  That the report and appendices be noted

(b)  That the Board be provided with an opportunity to visit Waterloo Manor to review progress.