Agenda for Leeds Housing Board on Thursday, 6th June, 2024, 10.00 am

Leeds Housing Board - Thursday, 6th June, 2024 10.00 am

Contact: Simon Baker

Items
No.	Item
1.	Introductions and Apologies
2.	Minutes of the Last Meeting PDF 291 KB
3.	Tenant Satisfaction Measures 2023/24 PDF 411 KB Additional documents: 3.1 TSM Survey LHB Report 2023-24 , item 3. PDF 508 KB 3.2 TSM MI 2023-24 KPI year-end return , item 3. PDF 283 KB
4.	Tenant Engagement Update PDF 546 KB
5.	Complaints Handling Self-Assessment PDF 749 KB Additional documents: 5.1 Complaint Handling Code Self-Assessment May 2024 , item 5. PDF 679 KB
6.	BITMO 23/24 Annual Performance PDF 243 KB Additional documents: 6.2 BITMO report 23 24 , item 6. PDF 748 KB 6.3 BITMO Consumer Standards assessments , item 6. PDF 241 KB 6.4.1 Performance Grid Q1-4 23-24 High Quality Services , item 6. PDF 152 KB 6.4.2 Performance Grid Q1-4 23-24 Stronger Safer Greener Communities , item 6. PDF 230 KB 6.4.3 Performance Grid Q1-4 23-24 Well Run Organisation , item 6. PDF 136 KB There are a further 2 documents.View the full list of documents for item 6.
7.	AOB