Decision details

Procurement of a Ticketing Solution

Reference: D52114

Decision Maker: Director of City Development

Is Key decision?: Yes

Is subject to call in?: Yes


To approve the procurement of a 10 year contract with a ticketing & CRM solutions provider to further enhance ability to sell tickets, market and analyse events across the Council.


The Chief Officer Culture & Sport, City Development provided approval to commence a procurement exercise to award a contract to a single supplier of a Box Office ticketing solution.

Reason Key: Financial Impact>£500K;

Wards Affected: (All Wards);

Other reasons / organisations consulted


Internal meetings


Executive Member for Inclusive Growth and Culture

Leeds City Council Procurement

Contact: Matthew Sims, Head of Arts and Venues 0113 378 7172 Email:

Publication date: 15/07/2020

Date of decision: 23/07/2020

Effective from: 31/07/2020

Accompanying Documents: