Issue - meetings
Changing the Workplace/Customer Access Programmes - Improving Council Wide Customer Services
Meeting: 02/11/2011 - Executive Board (Item 137)
137 Changing the Workplace - Development of the City Centre One Stop Design and Cost Report 
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To consider the report of the Director of Resources and the Assistant Chief Executive (Customer Access and Performance) updating Members on proposals to improve and modernise customer services delivered by Leeds City Council in the city centre through the delivery of a single integrated one stop in the city centre. The report seeks approval to spend £1,027,000 for delivery of this project.
Minutes:
Further to Minute No. 40, 27th July 2011, the Director of Resources and the Assistant Chief Executive (Customer Access and Performance) submitted a joint report providing an update on proposals to improve and modernise customer services delivered by Leeds City Council through the delivery of a single integrated one stop in the city centre. In addition, the report sought approval to spend £1,027,000 for delivery of the project. In determining this matter, the Board took into consideration all matters contained within the accompanying report.
Members emphasised the importance of maintaining a face to face provision in respect of such services.
RESOLVED – That expenditure of £1,027,000 to deliver phase 1 of the integrated city centre one stop at 2 Great George Street, as detailed within the submitted report, be approved.