Issue details

Request to award a contract for the provision of the Idox suite of products

Continued access to Idox software is essential to the delivery of a range of services; Planning, Environmental Services, Asset Management, Licensing, Housing Management. Following a market review and consideration of best value for the Council, we seek to continue the use of this software through a new contract

Decision type: Key

Reason Key: Financial Impact>£500K;

Decision status:

Wards affected: (All Wards);

Notice of proposed decision first published: 05/08/2019

Decision due: Not before 3rd Sep 2019 by Director of Resources and Housing

Lead director: Director of Resources and Housing

Department: Resources and Housing

Contact: David Whittaker, Business Partner Manager 07891 378 7472 Email:

Consultation process

Extensive internal consultation has been ongoing for a number of months. The Idox project board has been overseeing the process – it’s members are the 4 Chief Officers who’s services are involved and the Head of Digital Change – City and Community hub from DIS.


Chief Planning Officer

Chief Officer Environmental Services

Chief Officer Asset Management & Regeneration

Chief Officer Elections & Regulatory

Chief Officer Housing Management

Head of Digital Change - City and Community Hub

Chief Digital and Information Officer

Procurement Manager

ICT Strategic sourcing

Head of Application Development

Idox system users and service leads