Issue details

Telecare Transition from Analogue to Digital

Capital approval for £1.6m for the digital switch over cost was approved in March 2019. This includes start-up cost of replacing the analogue ARC as well as the replacement of the Telecare equipment installed in customers’ homes.

By 2025 the UK analogue telephony services will be switched off as the UK’s telecommunications infrastructure is upgraded to digital connectivity. The UK will crease to use traditional analogue phone lines and will be replaced by digital networks using internet protocols (IP). From 2020 there will be no analogue line installed in the UK.

The Director of Adults and Health is requested to approve authority to spend capital expenditure of £500k for the transition from analogue to digital for the Leeds Telecare Service to be spent in 2021/22 budget.


The annual expenditure on the Telecare transition from analogue to digital is £500,000.00 in £500,000.00 in years 2 and 3, 2021/22 and 2022/23.

Decision type: Key

Reason Key: Financial Impact>£500K;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 04/01/2021

Decision due: February 2021 by Director of Adults and Health

Lead director: Director of Adults and Health

Department: Adult and Health

Contact: Brian Heaton, Development Surveyor 0113 3783311 Email:

Consultation process

Leeds Telecare officers and Finance and Cllr Charlwood.


Leeds Tele Care Officers, Cllr Charlwood, A&H Panel


  • Report  
  • DDN