Decision details

Creation and implementation of Crew Chargehand roles in Refuse Services

Reference: D49833

Decision Maker: Director of Communities and Environment

Is Key decision?: Yes

Is subject to call in?: Yes


To agree the introduction of the new role of Crew Chargehand to help improve the efficiency and effectiveness of the Refuse Service.


The Director of Communities and Environment:

a. agreed to the introduction of the new Chargehand role in line with the Review of Refuse Operations.

b. agreed that the protocol on recruitment to the new role agreed with the Trade Unions and appended to the Review of Refuse Operations interim progress report of May 2019 be followed.

c. noted that implementation of the proposals is ultimately subject to a sufficient number (75%) of current Refuse Drivers applying to move to the new Chargehand role so as to become operationally viable (an indicative expression on interest exercise undertaken indicates that 94% of drivers want to become a Crew Chargehand).

Wards Affected: (All Wards);

Other reasons / organisations consulted

The two main unions that represent refuse staff (Unison and GMB) have been involved in the service review that this proposal is linked to. They have been consulted on the proposed Job Description. They will be consulted on the draft DDN.


Councillor Rafique, Executive Board Member

Contact: John Woolmer Email:

Publication date: 01/07/2019

Date of decision: 05/07/2019

Effective from: 13/07/2019

Accompanying Documents: