Decision details

Approval to procure an automated solution to improve processing of Revenues Services transactions

Reference: D55298

Decision Maker: Chief Officer (Financial Services)

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

This is a new procurement to facilitate the automation of processes within the Revenues Service to improve services for Leeds CC citizens and redirect resources in the Service to support customers experiencing difficulties

Decision:

The Chief Officer Financial Servicves approved the request :

To undertake a procurement exercise, in line with CPR 3.1.7, to appoint a software supplier to support the delivery of the end to end automation of many council tax and business rates transactions via the council’s website at an estimated project cost of £1.1m.

To utilise the Crown Commercial Services (CCS) G-Cloud 12 framework : Software Supplier (Lot 2) to carry out the procurement exercise.

For Revenues Service and IT Procurement officers to complete all the actions necessary to undertake the procurement and award the contract at the beginning of June 2022.

Reason Key: Financial Impact>£500K;

Wards Affected: (All Wards);

Contact: Mark Amson, Business Rates Manager 01133788290 Email: mark.amson@leeds.gov.uk.

Publication date: 23/05/2022

Date of decision: 31/05/2022

Effective from: 10/06/2022

Accompanying Documents: