Issue - meetings

To consider the report of the Chief Officer Financial Services which provides an update on the progress of the Core Business Transformation Programme - a programme which aims to transform and modernise ‘back office’ services and is underpinned by a technology refresh; replacing essential, business-critical corporate systems that have reached ‘end-of-life’ in terms of contractual arrangements, support and maintenance.

The Chief Officer, Financial Services submitted a report which provided an update on the progress of the Core Business Transformation Programme - a programme aimed at transforming and modernising ‘back office’ services and underpinned by a technology refresh. The update report looked to provide the Board with the latest position and assurance in respect of the programme delivery framework, programme and workstream management and governance arrangements.

The Executive Member presented the report, providing an overview of the programme’s objectives and an update on the progress being made. It was highlighted that the programme was not only about introducing new digital solutions, but also about refreshing the Council’s approach to become more efficient in its delivery of its core business.

Responding to a Member’s specific enquiry regarding the implementation of the Council’s new payroll system, the Board received assurance that the delivery of this system was on track and, whilst some contingency had been used, it was also on budget. It was noted that whilst delivery was slightly later than originally planned, this was due to the processes in place to learn from others and also to ensure a robust testing process was completed prior to implementation, given the significance of introducing such a critical system. It was also highlighted that this matter had been considered by the Corporate Governance and Audit Committee and is scheduled to be considered by the relevant Scrutiny Board also.

The Member in question was offered a further briefing on such matters, if required.

RESOLVED – That the contents of the submitted report, together with the details provided in the progress report as presented at Appendix 1, be noted, with it also being noted that a further update will be provided in 6 months.