Agenda item

The Assistant Chief Executive (Planning, Policy and Improvement) submitted a report setting out the new approach to performance reporting and accountability as a result of the introduction of the Leeds Strategic and Council Business Plans 2008/2011 and changes to the national performance reporting regime.  The report also presents the Quarter 1 performance results for Adult Social Care in this new format.

The Assistant Chief Executive (Planning, Policy and Improvement) submitted a report setting out the new approach to performance reporting and accountability as a result of the introduction of the introduction of the Leeds Strategic and Council Business Plans 2008/2011 and changes to the national performance reporting regime.  The report also presented the Quarter 1 performance results for Adult Social Care in this new format.

Appended to the report were copies of the following documents for the information/comment of the meeting:-

·  Performance Indicators to be reported to Adult Social Care Scrutiny Board

  2008-2009 (Appendix 1 refers)

·  Accountability Reporting Guidance (Appendix 2 refers)

·  Adult Social Care Performance Report Quarter 1 2008-2009 (Appendix 2 refers)

·  Corporate Balanced Scoreboard 2008/2009 (Appendix 2 refers)

The Chair welcomed the following Officers to the meeting who responded to Members’ questions and comments:-

·  Steve Clough – Head of Policy, Performance and Improvement.

·  Sandie Keene – Director of Adult Social Services.

·  Dennis Holmes – Chief Commissioning Officer.

The Board were specifically asked to provide their views on the following key areas:-

·  does the new set of Adult Social Care indicators and the frequency of reporting proposed provide them with an overall picture of performance in order for the Board to fulfil its role?  Were there any gaps or areas where further information was required?

·  was the format of the performance report and the balanced scorecard fit for purpose, clear and logical or were there ways in which these could be improved?

·  would the Board want comparator information to be added when it was available and if so what information would they find most useful?

In summary, specific reference was made to the following issues:

·  the need for the Quarter 1 Performance Report to adopt the previous practice of including data quality ‘traffic lights’ to avoid the reporting of mis-leading data information around those indicators where ‘no concern’ was stated

·  the need for the performance indicators to be produced on A3 paper in large print in order to accommodate those people who may have difficulty in reading small print documents 

·  the need to provide actual numbers in addition to percentages and that future indicators should be put in plain English in order for the public to understand what the Board are monitoring

·  clarification on N1 131 (CT) – Delayed Transfers of Care - the report implies worsening performance with little to suggest  that plans were in place to address any underlying issues

·  the need to include current figures as well as the baseline figures for both N1 142 - percentage of people who are supported to maintain independent living and LK1-SS23 – percentage of people receiving a statement of their needs and how they will be met 

·  clarification on whether LK1-SS36 – the number of carers receiving a

  specific carer’s service as a percentage of clients receiving community   based services.  Board Members inquired if there were any figures for   those carers that are supporting people not in receipt of Council Services.

·  concern was expressed that some of the comparative data available were only based on the national average figures. i.e. a lack of historical local data

·  Members suggested that the Board’s Proposals Working Group look at the

  performance indicators in order to identify those indicators that need  more   clarification

The Chair thanked Officers for their attendance.

RESOLVED –

(a)  That the contents of the report and appendices be noted.

(b)  That the outstanding issues referred to above be dealt with by those officers now identified within the minutes and reported back to Board Members.