The Director of Resources approved the
requests:
a. To move the responsibility for the Business Administration
Service to the Head of Business Support Centre and Contact Centre
and to rename the role of the Head of Business Support Centre and
Contact Centre to the Head of Shared Services.
b. To delete the Dir 52.5% post (Head of Business Administration
Service)
c. To create three new Dir 45% posts: Deputy Head of Shared
Services (Business Support Centre); Deputy Head of Shared Services
(Contact Centre) and Deputy Head of Shared Services (Business
Administration Service).