To incur additional spend to that approved as a Significant Operational Decision (D50618) with the specialist external resources secured from the Yorkshire & Humber Discovery and Development Services Framework (DN411258). This is to continue to work alongside the internal project team to complete delivery of the replacement solution which will allow the council to complete decommissioning of the end of life and non-compliant Contact 360 CRM solution. Additional spend of £212k to take total spend to £662k.
Decision type: Key
Reason Key: Financial Impact>£500K;
Decision status:
Wards affected: (All Wards);
Notice of proposed decision first published: 17/09/2020
Decision due: Not before 16th Oct 2020 by Director of Resources
Lead director: Director of Resources
Department: Resources and Housing
Contact: Claire Grundy, Head of Application Development, Training & Support 0113 37 84812 Email: Claire.Grundy@leeds.gov.uk.