Waived CPR numbers 8.1 and 8.2 –
Intermediate Value Procurements, using the authority set out in CPR
1.3, directly awarded to Professional Forums Limited as per the
proposal in the linked report to help move forward the cultural
change in the contact centre, at a cost of £35,000 for a
period of 4-6 months. The anticipated start date is 1 February
2020